TRUMPF - Grove City, OH
posted about 2 months ago
Full-time - Entry Level
Remote - Grove City, OH
51-100 employees
Merchant Wholesalers, Durable Goods
About the position
The TRUMPF Field Service Engineer role involves traveling to customer sites across the United States, Canada, and Mexico to install, service, troubleshoot, and repair TRUMPF CNC fabricating machine tools. This position emphasizes providing high-quality technical service to ensure optimal machine performance and includes training customers on machine operation and maintenance. The role is remote but requires relocation to Celina, Ohio, and offers opportunities for career development within a family-owned, innovative company.
Responsibilities
- Travel to install, service, troubleshoot, and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada, and Mexico.
- Provide high-quality technical service to customers to ensure optimal sheet metal machine performance.
- Document customer machine information and technical conditions and make improvement suggestions.
- Train customers to operate and/or service machines to ensure maximum productivity.
- Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success.
Requirements
- Hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics.
- Focused on customer service and quality.
- Technologically savvy and experienced in software and file management.
- Eager to travel 100%.
Nice-to-haves
- Flexible, professional, curious, and bold!
Benefits
- Opportunities for career development and growth within the company.
- Work on a wide range of innovative products across many exciting technologies.
- International opportunities in the U.S. and around the globe.
- Supportive family-owned business culture.
