Field Service Engineer - San Diego / Orange County, CA

$65,000 - $85,000/Yr

Quidel Corporation - Bakersfield, CA

Full-time - Mid Level

Bakersfield, CA

5,001-10,000 employees

Computer and Electronic Product Manufacturing

About the position

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry, and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate, and consistent testing where and when they are needed most - from home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration, and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. As we continue to grow as QuidelOrtho, we are seeking a Field Service Engineer in San Diego / Orange County, CA. This is a field-based position that offers a company car, gas card, cell phone, and laptop, and all vehicle maintenance will be covered by QuidelOrtho. This position covers customers throughout San Diego and Orange County, CA. Candidates must have the ability to personally attend to clients for in-person meetings (either on a regular or emergency basis) on short notice, thus requiring reasonable geographical proximity to clients.

Responsibilities

• Install, operate, maintain, repair, and modify electromechanical equipment, preferably in the field.
• Troubleshoot technical problems and systems issues.
• Determine technical solutions in accordance with product and customer specifications and recommend actions to company or customer representatives for coordinated product solutions.
• Conduct technical analysis of product implementations, modifications, and enhancements to product in accordance with specific customer specifications and implementations.
• Assess customer needs and recommend solutions in accordance with product specifications and customer specifications.
• Conduct technical training and product briefing with customers, vendors, and company representatives as needed.
• Act as local on-site representative to customer's organization.
• Manage all territory responsibilities including preventive maintenance and upgrades including software and hardware.
• Provide service support in the hospital/clinic laboratory environment.
• Responsible for individual parts management, online training, and administrative expense reporting.
• Perform other work-related duties as assigned.

Requirements

• Minimum of an Associate's degree in Electronics or Electrical/Mechanical Engineering, or equivalent 4 years of military or field service experience required.
• Minimum 4 years experience installing, operating, maintaining, repairing, and modifying electromechanical equipment, preferably in the field, required.
• A team player that is self-motivated and interacts appropriately with peers, sales counterparts, and customers is required.
• Ability to organize and express ideas clearly, verbally and in writing, in individual or group situations.
• Possess appropriate technical knowledge and have the ability to utilize that knowledge to effectively perform required job functions with a high degree of competence in electro-mechanical, chemistry, computer, and/or other related disciplines.
• Ability to effectively manage assigned workload within allotted time constraints.
• Must have the ability to lift 75 lbs.
• A valid driver's license is always required.
• Extended hours may be required.

Nice-to-haves

• Experience within Healthcare or Medical Device industry.

Benefits

• Paid time off
• Paid holidays
• Sick time
• 401(k)
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Employee assistance program
• Employee Stock Purchase Plan