Serco - San Diego, CA

posted 6 days ago

Full-time - Mid Level
San Diego, CA
5,001-10,000 employees
Professional, Scientific, and Technical Services

About the position

The Field Service Engineer - AVG Subject Matter Expert (SME) at Serco plays a crucial role in supporting the United States Navy's NAVFAC AT/FP program. This position involves the installation, troubleshooting, and maintenance of automated vehicle gates and associated security systems, ensuring the protection of mission-critical assets and personnel. The engineer will work collaboratively within a team to provide integrated engineering and configuration services, contributing to the overall mission of safeguarding against various threats.

Responsibilities

  • Install, troubleshoot, and maintain Automated Vehicle Gates (AVGs), Automated Personnel Turnstiles (APTs), Access Control Systems, Vehicle and Personnel Sensors, Human Interface Devices, CCTV Cameras, and associated transmission devices.
  • Identify faults, analyze readings, and repair product failures, ordering and replacing parts as needed.
  • Train employees on the use and maintenance of equipment and systems.
  • Determine and recommend which products or services best fit the customers' needs.

Requirements

  • An active DoD Secret clearance.
  • A bachelor's degree and 2 years' experience OR a high school diploma/GED with 4 years' experience in the field.
  • Ability to travel locally and OCONUS up to 50% of the time as needed.
  • A solid understanding of electrical and electronic troubleshooting, and the ability to read and interpret associated drawings.
  • Familiarity with a variety of the field's concepts, practices, and procedures related to the job description.

Nice-to-haves

  • Experience with access gates and associated hardware, software, systems and manufacturers including but not limited to Lenel, Milestone, Axis CCTV, License Plate Readers, ID Card Readers, Access Control Logic.

Benefits

  • Health insurance
  • 401k plan
  • Paid holidays
  • Professional development opportunities
  • Flexible scheduling options
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