Field Service Engineer - San Diego

$69,992 - $84,989/Yr

Danaher - Carlsbad, CA

Full-time - Entry Level

Remote - Carlsbad, CA

Computer and Electronic Product Manufacturing

About the position

The Field Service Engineer at Beckman Coulter Diagnostics plays a crucial role in maintaining diagnostic tools that directly impact patient health. This position is fully remote and part of the Service Organization, focusing on ensuring optimal performance of various diagnostic laboratory instrumentation. The role involves troubleshooting, installation, preventative maintenance, and service repair, while also providing technical training and support to customers and newer engineers.

Responsibilities

• Handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment.
• Provide excellent and efficient service to Beckman Coulter's customers, along with technical training on products.
• Maintain accurate customer service logs and internal service records, and order repair parts.
• Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
• Engage with internal and external stakeholders to understand and meet their requirements, while helping train newer Field Service Engineers.

Requirements

• Associate degree or equivalent military experience.
• 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.
• Hold a current valid driver's license and good driving record over the last three years.
• Ability to travel within an assigned geography and for periodic overnight trips.
• Ability to lift, lower, and carry up to 50 lbs. unassisted.
• Ability to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods.

Nice-to-haves

• 2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
• Experience developing positive business relationships with both internal and external stakeholders.
• A technical college major such as biomed, engineering, or related.

Benefits

• Salary range of $70,000 - $85,000 with eligibility for bonus and overtime.
• Monthly housing allowance.
• Flexible, remote working arrangements for eligible roles.