Field Service Engineer - SEMI

$75,000 - $105,000/Yr

Vanderhouwen - Chandler, AZ

Full-time - Entry Level

Chandler, AZ

Administrative and Support Services

About the position

The Field Service Engineer will support customers in the Semiconductor Metrology Industry by installing, maintaining, and repairing advanced analytical equipment. This role requires hands-on experience and involves extensive travel to customer locations, both domestically and internationally. The ideal candidate will possess strong troubleshooting skills and a background in electronics, with the ability to adapt to a fast-paced environment.

Responsibilities

• Install, maintain, and repair various semiconductor metrology equipment, including Analytical X-ray Equipment, XXR Measurement Tools, Thin Film Measurement Tools, Wafer Analyzers, X-ray HV Power Supplies, X-ray Detection Devices, Automation Devices, CCD Cameras, Cryogenic Equipment, and related devices.
• Provide onsite and remote troubleshooting of electronic and mechanical issues for the above-mentioned equipment.
• Perform system software installations and modifications to meet customer application needs.
• Assist customers by phone with preliminary troubleshooting and diagnostics.
• Conduct training for customers on the alignment and use of analytical systems.
• Execute installations, maintenance, and troubleshooting of X-ray Generators, Optics, Detection Devices, and Cryogenic Systems.
• Submit detailed service reports through the company's service database for all service activities performed.
• Maintain accurate and updated customer profiles, reflecting any changes to customer equipment.
• Submit weekly service and expense reports to the service manager.
• Work effectively within a cleanroom environment.
• Occasionally travel internationally to client factories in Japan and U.S. Technical Centers for specialized training and service updates.

Requirements

• Associate Degree in Electronics Engineering or equivalent training (minimum requirement).
• Valid driver's license and passport.
• Ability to obtain security clearance for customer and governmental facilities.

Nice-to-haves

• Prior experience in field service roles.
• Experience with Thin Film and Metrology equipment.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short and long term disability
• Matching 401k