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Field Service Engineer - Ultrasound (West Los Angeles)
$56,160 - $95,680/Yr
Koninklijke Philips N.V - Los Angeles, CA
posted about 2 months ago
Full-time - Mid Level
Remote - Los Angeles, CA
Ambulatory Health Care Services
About the position
The Field Service Engineer for Ultrasound in West Los Angeles is responsible for installing, troubleshooting, servicing, and maintaining ultrasound equipment at customer sites. This role requires a combination of technical skills and customer service to ensure the effective operation of ultrasound systems, addressing customer issues, and collaborating with service and sales personnel.
Responsibilities
- Assist in service repair, preventative maintenance, and field change orders/installations for Ultrasound equipment.
- Identify and resolve customer issues, providing appropriate communication and involving relevant Service and Sales Personnel.
- Collect data, establish facts, and draw valid conclusions to define problems.
- Interpret technical instructions and deal with abstract and concrete variables.
Requirements
- BSEE/BSEET preferred, or two-year formal education combined with appropriate high tech related experience.
- At least three years of experience repairing and troubleshooting ultrasound equipment is required.
- Multi-vendor experience is ideal.
- Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment.
- Ability to read and interpret schematics and site drawings.
Benefits
- Generous PTO
- 401k (up to 7% match)
- HSA (with company contribution)
- Stock purchase plan
- Education reimbursement
- Field service incentive bonus
- Sales commission or long-term incentives
