Makino - Milwaukee, WI
posted 3 months ago
Makino is a world leader in metal-cutting and machining technology, enabling its customers to achieve the highest level of quality with the fastest time to market. The Field Service Engineer plays a crucial role within the Customer Support Department, responsible for the installation, maintenance, troubleshooting, and repair of Makino machinery at customer locations. This position requires customer-focused professionals who possess a positive attitude and excellent customer service skills. The role involves traveling to customer sites to install and troubleshoot machinery, providing technical knowledge and support, and ensuring that all machine issues are properly documented. Field Service Engineers must maintain an in-depth knowledge of the machine tool industry and the specific product lines offered by Makino. Additionally, they are responsible for training customers on the functions of the machines they service.