Field Service Engineer

$80,080 - $85,280/Yr

Danaher - Santa Clarita, CA

Full-time - Mid Level

Remote - Santa Clarita, CA

Computer and Electronic Product Manufacturing

About the position

The Field Service Engineer at SCIEX is responsible for maintaining, installing, and repairing SCIEX products at customer sites, ensuring high-quality service and customer satisfaction. This role involves independent problem-solving and mentoring less experienced staff, while supporting customers in the North Los Angeles and Orange County areas. The position is fully remote, allowing for flexibility in work arrangements.

Responsibilities

• Maintain, install, and repair SCIEX products at customer sites.
• Resolve assigned customer and technical issues independently.
• Perform qualifications services and customer training.
• Log service activities, expense reporting, and inventory management.

Requirements

• Associate's degree in Life Sciences, Chemistry, Engineering, or equivalent experience.
• 3+ years of experience with LCMS and/or capillary electrophoresis.
• Prior experience using and/or servicing mass spectrometry or scientific instrumentation.

Nice-to-haves

• Ability to troubleshoot and follow problem-solving procedures.
• Experience with electrical and mechanical technology.

Benefits

• Paid time off
• Medical, dental, and vision insurance
• 401(k) plan
• Bonus/incentive pay