Field Service Engineer

$80,080 - $85,280/Yr

Danaher - Compton, CA

Full-time - Mid Level

Remote - Compton, CA

Computer and Electronic Product Manufacturing

About the position

The Field Service Engineer at SCIEX is responsible for maintaining, installing, and repairing SCIEX products at customer sites, ensuring high-quality service and customer satisfaction. This role involves independent problem-solving, mentoring less experienced staff, and performing administrative duties related to service activities. The position supports customers in the North Los Angeles and Orange County areas and is eligible for remote work arrangements.

Responsibilities

• Maintain, install, and repair SCIEX products at customer sites.
• Resolve assigned customer and technical issues independently.
• Perform qualifications services and customer training.
• Ensure customer satisfaction at strategic accounts.
• Complete administrative duties such as logging service activities and expense reporting.

Requirements

• Associate's degree (A.S./A.A.S) or Bachelor's degree (B.S./B.A.) in Life Sciences, Chemistry, Engineering, or equivalent experience.
• 3+ years of experience with LCMS and/or capillary electrophoresis.
• Prior experience using and/or servicing mass spectrometry or scientific instrumentation.

Nice-to-haves

• Ability to troubleshoot and follow problem-solving procedures.
• Experience with electrical and electromechanical technology.

Benefits

• Paid time off
• Medical/dental/vision insurance
• 401(k)
• Bonus/incentive pay