TRUMPF - Plymouth, MI
posted 5 months ago
As a Field Service Engineer at TRUMPF, you will be part of a dynamic team dedicated to providing high-quality technical service for our advanced laser technology and CNC fabricating machine tools. This role is crucial in ensuring optimal performance of our machines at customer sites across North America, including the United States, Canada, and Mexico. You will be responsible for traveling to various locations to install, demonstrate, troubleshoot, and repair TRUMPF laser systems, while also training customers and associates on the effective use of these technologies. Your expertise will not only help in resolving technical issues but also in enhancing customer satisfaction and productivity. In this position, you will document customer machine information and technical conditions, providing valuable feedback and suggestions for improvements. As a TRUMPF Service ambassador, you will engage directly with customers during installations and repairs, ensuring their business success through your technical knowledge and customer service skills. This role offers the unique opportunity to work remotely while being part of a family-owned company that values innovation and personal growth. At TRUMPF, we believe in empowering our employees to take on challenges with a fresh perspective. You will have the chance to develop your career by working on a wide range of innovative products and technologies, with opportunities for advancement and professional development. We are committed to fostering a supportive work environment where your contributions are recognized and rewarded.