Field Service Engineer

$80,080 - $85,280/Yr

Danaher - Compton, CA

Full-time - Mid Level

Remote - Compton, CA

Computer and Electronic Product Manufacturing

About the position

The SCIEX Field Service Engineer is responsible for maintaining, installing, and repairing SCIEX products at customer sites, particularly in the North Los Angeles and Orange County areas. This role involves independent problem-solving of technical issues, mentoring less experienced staff, and ensuring customer satisfaction. The position is fully remote, allowing for flexibility in work arrangements while supporting strategic accounts.

Responsibilities

• Maintain, install, and repair SCIEX products at customer sites.
• Resolve assigned customer and technical issues independently.
• Perform high-quality installation, repair, and maintenance on mass spectrometers, HPLC, and capillary electrophoresis instrumentation.
• Conduct qualifications services and customer training.
• Log service activities, expense reporting, and inventory management.

Requirements

• Associate's degree (A.S./A.A.S) or Bachelor's degree (B.S./B.A.) in Life Sciences, Chemistry, Engineering, or equivalent experience.
• 3+ years of experience with LCMS and/or capillary electrophoresis.
• Prior experience using and/or servicing mass spectrometry or scientific instrumentation.

Nice-to-haves

• Ability to troubleshoot and follow problem-solving procedures.
• Experience with electrical and electromechanical technology.

Benefits

• Paid time off
• Medical, dental, and vision insurance
• 401(k) plan
• Bonus/incentive pay