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Field Service Engineer
Schneider Electric - Washington, D.C., DC
posted 2 months ago
About the position
The Field Service Engineer position at Schneider Electric is a full-time role focused on servicing and maintaining power monitoring systems, particularly SCADA systems, in various industrial environments. This position emphasizes customer collaboration, problem-solving, and technical expertise in electrical distribution and software programming. The role offers a flexible work schedule and includes direct product training, making it ideal for individuals passionate about technology and customer service.
Responsibilities
- Service low and medium voltage switchgear.
- Program, troubleshoot, and configure various aspects of Power Monitoring (EPMS)/SCADA applications.
- Troubleshoot, identify, and remedy hardware issues.
- Utilize knowledge of communication protocols such as Modbus, ModbusTCP, BacNet, and Profibus.
- Engage in customer interaction and relationship building as the key local customer lead for the service territory.
- Collaborate with sales, solutions, and service engineers to provide local installation, commissioning, and repair services for integrated power monitoring and control systems.
- Manage travel schedules and documentation for project delivery in both team and individual contributor environments.
Requirements
- Four-year degree or two years associate degree with relevant experience in electrical engineering, computer science, or a related discipline.
- Minimum of 3 years (5 years preferred) experience with electrical distribution systems, software/SCADA/PLC programming expertise may substitute for a college degree.
- Effective communication skills (written/oral/reading/listening) to keep stakeholders informed and build relationships.
Nice-to-haves
- Experience with electrical distribution systems and software/SCADA/PLC programming expertise.
- Strong problem-solving skills and customer service orientation.
Benefits
- Medical insurance with member reward points.
- Dental insurance.
- Vision insurance.
- Basic life insurance.
- Benefit Bucks (credits to apply towards benefits).
- Flexible work arrangements.
- Paid family leaves.
- 401(k) with matching contributions.
- Well-being and recognition programs.
- 12 paid holidays per year.
- 15 days of paid time off per year (pro-rated in the first year).
- Opportunity to purchase company stock (eligibility depends on start date).
- Military leave benefits.
