Field Service Engineer

$100,000 - $100,000/Yr

Coperion USA Corporation - Houston, TX

Full-time - Entry Level

Houston, TX

Wholesale Trade Agents and Brokers

About the position

The Field Service Engineer at Coperion is responsible for providing expert assistance to customers in the installation, start-up, troubleshooting, and maintenance of Coperion K-Tron equipment. This role involves extensive travel, representing the company on-site at customer locations, and ensuring customer satisfaction through effective service delivery and training. The engineer will also be responsible for maintaining accurate records and providing on-call support when not traveling.

Responsibilities

• Represent Coperion K-Tron as a Service Representative, providing assistance and advice to customers.
• Identify opportunities to cross-sell or upsell equipment improvements.
• Install, troubleshoot, overhaul, maintain, adjust, and modify Coperion K-Tron equipment as required.
• Assist customers in starting up newly installed equipment and train customer personnel as needed.
• Provide on-call assistance to customers via phone, email, and video calls when not traveling.
• Prepare and distribute service reports and create field information packages.
• Maintain accurate records and submit detailed reports in a timely manner.

Requirements

• High School Diploma
• 1+ years of experience with mechanical and electrical systems maintenance and troubleshooting of technical equipment.
• Ability to understand data manipulation and analysis.
• Ability to read and interpret engineering reports, drawings, and instruction manuals.
• Proficient in using standard tools, power tools, schematics, test equipment, and blueprints.
• Ability to write clear and concise correspondence and comprehensive documents.
• Knowledge of word processing (Word), spreadsheets (Excel), and PowerPoint.
• Valid passport, driver's license, and clean driving record.

Nice-to-haves

• Knowledge or familiarity with Coperion K-Tron control equipment.

Benefits

• $3,000 sign-on bonus
• Per Diem
• Company Credit Card
• Paid Travel Expenses
• Potential to earn up to $100,000 annually including overtime and travel time