Field Service Engineer

$66,560 - $66,560/Yr

ManpowerGroup - Warsaw, IN

Full-time - Entry Level

Warsaw, IN

Administrative and Support Services

About the position

Our client is seeking a Field Service Engineer to join their growing team. This position requires 100% travel (local & non-local) and is a 6-month contract-to-hire. The Service Engineer will be responsible for installing and servicing a variety of Coordinate Measuring Machines (CMM), machine tools, and accessories. The role is crucial in helping industrial manufacturers develop disruptive technologies and life-changing products. The strength of the company lies in its global footprint and extensive portfolio of advanced industrial sensors, measurement technologies, factory automation, simulation, and analytics tools. The Service Engineer will ensure the highest customer satisfaction while representing the company in a professional manner. This position involves a hands-on approach to machine maintenance, including diagnosis, repairs, certifications, and re-calibration of various machines at customer sites. The ideal candidate will have a strong mechanical, electrical, computer, and software background, along with excellent customer service skills.

Responsibilities

• Installation and machine maintenance, including diagnosis, repairs, certifications, and re-calibration of various machines at customer sites.
• Perform service calls at customer sites to correct problems involving company products, diagnosing and correcting the problems.
• Provide technical support to other service representatives and customers.
• Ensure prompt preparation and completion of service and expense reporting related to assigned duties.
• Provide the highest customer satisfaction while representing the company in a professional manner.
• Assembly, disassembly, leveling, diagnosis, and repair of mechanical issues.
• Diagnosis, troubleshooting, and repair of control systems.

Requirements

• Ability to lift up to 75 lbs.
• Mechanical, electrical, computer, and software experience.
• Excellent customer service skills.
• Willingness to travel 100% to client locations.