Disability Solutions - Buffalo, NY

posted 3 months ago

Full-time - Entry Level
Buffalo, NY
Administrative and Support Services

About the position

As a Field Service Engineer I at Honeywell, you will have the opportunity to provide technical expertise and facilitate solutions for our customers in the Industrial Automation (IA) business unit. This role is crucial as you will be accountable for troubleshooting and resolving technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your dedication to excellence and customer focus will play a vital role in the success of our field service operations and the growth of our business. You will report directly to our Field Service Engineering Manager and will work at our customer's location in Glens Falls, New York. In this position, you will significantly impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service. At Honeywell, we believe that our people are critical to developing and assisting our employees to help them perform at their best and drive change across the company. You will help build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture. This role requires a strong technical background, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders. You will also be expected to stay updated with industry trends and advancements, providing recommendations for improvement to enhance our service offerings.

Responsibilities

  • Troubleshoot and resolve technical issues for our customers
  • Provide and facilitate technical expertise for our IA solutions
  • Work with cross-functional teams to ensure successful implementation of our solutions
  • Conduct training sessions for customers and field service engineers
  • Stay updated with industry trends and advancements, and provide recommendations for improvement

Requirements

  • Strong technical knowledge and expertise in Industrial Automation technologies
  • Excellent problem-solving and troubleshooting skills
  • Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
  • Strong customer focus and ability to build and maintain relationships
  • Associate or Bachelor's degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics
  • Continuous learning mindset and willingness to stay updated with industry advancements
  • Results-oriented approach and ability to drive projects to successful completion
  • Experience in field service engineering, project management or related roles

Nice-to-haves

  • Strong problem-solving and thoughtful abilities

Benefits

  • Employer-subsidized Medical, Dental, Vision, and Life Insurance
  • Short-Term and Long-Term Disability
  • 401(k) match
  • Flexible Spending Accounts
  • Health Savings Accounts
  • Employee Assistance Program (EAP)
  • Educational Assistance
  • Parental Leave
  • Paid Time Off (for vacation, personal business, sick time, and parental leave)
  • 12 Paid Holidays
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