Field Service Engr I

$61,000 - $91,400/Yr

Honeywell International - Albany, NY

posted 3 months ago

Full-time - Entry Level
Albany, NY
Computer and Electronic Product Manufacturing

About the position

As a Field Service Engineer I at Honeywell, you will have the opportunity to provide technical expertise and support to our customers in the Industrial Automation (IA) business unit. This role is pivotal in troubleshooting technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your dedication to excellence will play a crucial role in the success of our field service operations and the growth of our business. You will work out of our Schenectady, New York location, impacting the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service. At Honeywell, our people are critical in developing and assisting our employees to help them perform at their best and drive change across the company. You will also help build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.

Responsibilities

  • Troubleshoot technical issues for our customers
  • Provide technical support for our IA solutions
  • Work with cross-functional teams to ensure successful implementation of our solutions
  • Conduct training sessions for customers and field service engineers
  • Stay updated with industry trends and advancements, and provide recommendations for improvement

Requirements

  • Strong technical knowledge and expertise in Industrial Automation technologies
  • Excellent problem-solving and troubleshooting skills
  • Ability to effectively communicate technical concepts to both technical and non-technical stakeholders
  • Experience in project management and execution
  • Strong customer focus and ability to build and maintain relationships

Nice-to-haves

  • Technical or Bachelor's degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics
  • 2+ years of proven experience in field service engineering, with a focus on technical solutions
  • Desired experience in a similar role

Benefits

  • Employer-subsidized Medical, Dental, Vision, and Life Insurance
  • Short-Term and Long-Term Disability
  • 401(k) match
  • Flexible Spending Accounts
  • Health Savings Accounts
  • EAP
  • Educational Assistance
  • Parental Leave
  • Paid Time Off (for vacation, personal business, sick time, and parental leave)
  • 12 Paid Holidays
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