Field Service Programmer

Körber Pharma, Inc. - Fargo, ND

Full-time - Mid Level

Fargo, ND

10,001+ employees

About the position

The Field Service Programmer at Körber Pharma is responsible for troubleshooting and modifying PLC programs to automate machines, primarily using Allen Bradley Studio 5000 and B&R Automation Studio. This role involves working closely with mechanical designers, integrating third-party equipment, and providing customer support both on-site and remotely. The position requires a strong technical background in programming and excellent customer-facing skills, with a focus on delivering high-quality service and solutions to clients.

Responsibilities

• Troubleshoot and modify PLC programs to automate machines using Allen Bradley Studio 5000 or B&R Automation Studio.
• Navigate and update the operator interface for machine control using Allen Bradley FT View Studio.
• Work with Service Mechanical Designers to support retrofits, changes, and repairs.
• Identify obsolete components and suggest upgrades for customers.
• Provide suggestions for design improvements or changes.
• Integrate third-party equipment into machine functions.
• Travel to customer facilities for troubleshooting, retrofit, and repair activities.
• Communicate and interact with customers in a positive and professional manner.
• Perform advanced diagnosis and testing.
• Perform repair, maintenance, or SLA services on equipment at customer sites.
• Demonstrate flexibility to support customer projects with potential short notice and off-schedule days.
• Stay up to date on industry changes and information.
• Support customers outside of normal working hours as needed.

Requirements

• Bachelor of Science degree in Electrical Engineering, Computer Engineering, Software Engineering or equivalent required.
• Minimum of 3 years of experience programming.
• Experience with Allen Bradley and B&R controls components and Fanuc robots preferred.
• Familiarity with programming languages such as Python, Java, C#, and VB is a plus.
• Familiarity with E-plan is a plus.
• Prior experience in a manufacturing facility is preferred.
• Ability to read and understand prints for electrical wiring.
• Excellent customer-facing skills.

Nice-to-haves

• Experience with Fanuc robots.
• Familiarity with E-plan.
• Knowledge of additional programming languages (Python, Java, C#, VB).

Benefits

• Modern work environment with an open culture towards improvements and new ideas.
• Part of a global operating company with a wide customer base and a growing business.
• International cooperation within a group-expert network to implement corporate-wide concepts.
• Focus on exceeding customer requirements.
• Attractive compensation package including health, dental, vision insurance, and retirement plan.