The Hillman Group - Tampa, FL
posted 19 days ago
Full-time - Entry Level
Tampa, FL
Fabricated Metal Product Manufacturing
About the position
The Field Service Representative role at The Hillman Group involves providing on-site support and service to customers, ensuring their needs are met and maintaining high levels of customer satisfaction. This position is crucial for building and maintaining relationships with clients while representing the company's products and services effectively.
Responsibilities
- Provide on-site support and service to customers.
- Maintain and build relationships with clients.
- Ensure customer satisfaction with products and services.
- Conduct regular visits to customer locations to assess needs and provide solutions.
- Assist in the installation and maintenance of products.
Requirements
- High school diploma or equivalent required.
- Previous experience in a customer service or field service role preferred.
- Strong communication and interpersonal skills.
- Ability to work independently and manage time effectively.
Nice-to-haves
- Experience in the retail or merchandising industry.
- Technical knowledge of the products offered by the company.
Benefits
- Health insurance coverage.
- 401k retirement savings plan.
- Paid time off and holidays.
