Schneider Electric - Dallas, TX
posted 27 days ago
Full-time - Entry Level
Onsite - Dallas, TX
10,001+ employees
Electrical Equipment, Appliance, and Component Manufacturing
About the position
The Field Service Representative at Schneider Electric plays a crucial role in providing assembly, startup, diagnostic, repair, and preventive maintenance services for both company and third-party equipment. This position requires collaboration with customers, team members, and partners, focusing on problem-solving and customer satisfaction. The role involves working in dynamic environments, with responsibilities that include on-call duties and travel for customer support.
Responsibilities
- Perform assembly, startup, diagnostic, repair, and preventive maintenance on equipment.
- Collaborate with customers, electricians, sales partners, and technical support to resolve issues.
- Complete field service reports, expense reports, and preventive maintenance data sheets.
- Assist the Field Project Manager on larger system startups.
- Act on behalf of the District Service Manager to resolve operational issues as required.
- Engage in continuous learning and training on various products.
Requirements
- An Associate degree, vocational education, or similar experience in electronics or electrical theory.
- Solid understanding of Electrical Theory and 3-phase power.
- Electrical experience up to 480v.
- Understanding of AC and DC power principles and supply circuit components.
- Repair and installation experience with UPS systems (desired).
- Experience with batteries - VRLA/Li-ion (desired).
- Prior Field Service experience.
- Ability to operate a motor vehicle in the US without restriction.
- Skilled at utilizing electrical testing and diagnostic equipment.
- Experience reading and interpreting schematics and manuals.
- Ability to write service reports and effectively communicate with customers.
- Capacity to move service equipment weighing up to 50 pounds.
Nice-to-haves
- Experience with critical data center equipment.
- Familiarity with Schneider Electric products.
Benefits
- Flexible work arrangements
- Paid family leaves
- 401(k) match
- Well-being programs
- Holidays & paid time off
- Military leave benefits
