Field Service Representative - 78666

Schneider Electric • Dallas, TX

429d • Onsite

About The Position

The Field Service Representative at Schneider Electric plays a crucial role in delivering customer service by performing assembly, startup, diagnostics, repairs, and preventive maintenance on both company and third-party equipment. This position requires collaboration with customers, team members, and third-party partners, focusing on servicing critical data center equipment. The role offers a flexible work schedule with guaranteed hours and includes on-call responsibilities, as well as travel for customer support.

Requirements

• An Associate degree, vocational education, or similar experience in electronics or electrical theory.
• Solid understanding of Electrical Theory and 3-phase power.
• Electrical experience up to 480v.
• Understanding of AC and DC power principles and supply circuit components.
• Repair and installation experience with UPS systems (desired).
• Experience with batteries - VRLA/Li-ion (desired).
• Prior Field Service experience.
• Ability to operate a motor vehicle in the US without restriction.
• Skilled at utilizing electrical testing and diagnostic equipment.
• Experience reading and interpreting schematics and manuals.
• Ability to write service reports and effectively communicate with customers.
• Capacity to move service equipment weighing up to 50 pounds.

Nice To Haves

• Experience with critical data center equipment.
• Familiarity with Schneider Electric products.

Responsibilities

• Perform assembly, startup, diagnostic, repair, and preventive maintenance on equipment.
• Collaborate with customers, electricians, sales partners, and technical support to solve problems.
• Complete field service reports, expense reports, and preventive maintenance data sheets.
• Assist the Field Project Manager on larger system startups.
• Act on behalf of the District Service Manager to resolve operational issues as required.
• Engage in continuous learning and training on various products.

Benefits

• Flexible work arrangements
• Paid family leaves
• 401(k) match
• Well-being programs
• Holidays & paid time off
• Military leave benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Electrical Equipment, Appliance, and Component Manufacturing
• Education Level: Associate degree
• Number of Employees: 10,001+ employees