Field Service Representative - NJ/NY

About the position

The Field Service Representative (FSR) at McKesson is responsible for conducting sales visits to Tier 1 and Tier 2 customer locations, reinforcing the company's value proposition, facilitating customer onboarding, and supporting key sales initiatives. This role requires strong communication and account management skills to effectively engage with key contacts at customer locations and drive product utilization and formulary adherence.

Responsibilities

• Execute sales calls on group customer locations as directed by National Accounts team.
• Sell and reinforce McKesson value prop that has been sold to the corporate office to the group customer locations.
• Support customer onboarding by making presentations to key people at customer locations during the first 30 days of the customers start date.
• Introduce new products to field locations as driven by product conversions and formulary changes directed by the corporate office.
• Educate key personnel at customer locations and influence them to drive lower product utilization and adhere to the product formulary approved by the corporate office.
• Determine any customer satisfaction gaps at customer locations and resell value prop as needed.
• Sell products to locations as allowed by customer agreement.

Requirements

• 2+ years of relevant experience
• 2+ years of account management experience
• Must have a valid driver's license and clear driving record
• Ability to travel 3 - 4 days/week
• Advanced proficiency with MS Office

Nice-to-haves

• Detail oriented with good problem-solving skills
• Good reasoning abilities and sound judgment
• Ability to work autonomously
• Strong and persuasive communication skills
• Strong consultation and communication skills
• Able to thrive in a dynamic environment
• Professional, engaging, and confident demeanor
• Adaptive and solution-based sales approach
• Understand technology and customer ordering systems
• Willingness to relocate for career growth a plus

Benefits

• Competitive compensation package
• Annual bonus or long-term incentive opportunities