Field Service Representative

Kelly Services - Norco, LA

Full-time - Entry Level

Remote - Norco, LA

Administrative and Support Services

About the position

The Field Service Representative position at Kelly Services in Norco, Louisiana, is a full-time contract-to-direct opportunity for an experienced Maintenance Technician/Mechanic. The role involves operating, monitoring, and optimizing industrial equipment performance, performing maintenance and troubleshooting, and ensuring compliance with safety and operational standards. The position requires a valid TWIC card and offers a swing shift schedule with 12-hour shifts.

Responsibilities

• Operate, monitor, and optimize industrial equipment performance.
• Troubleshoot and perform preventative maintenance on various systems and equipment.
• Conduct analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other site-specific tests.
• Maintain inventory of spare parts and chemicals, and create site paperwork.
• Provide customers with detailed technical summaries of work performed.
• Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation.
• Partner with customer management and operation teams to advise on system performance, maintenance, and troubleshooting.

Requirements

• High School Diploma / GED / Home School Certification or international equivalent and 2+ years' experience in service/maintenance in an industrial environment, or a Bachelor or Associate's Degree in Science/Engineering (STEM) or technical certificate in Instrumentation, Controls, or programming and/or water treatment equipment.
• 2 years of electrical, plant-site, or maintenance experience.
• Strong communications and interpersonal skills.
• Customer service and results-oriented mindset.
• Strong analytical skills and business acumen.
• Team player, hands-on, self-motivated.
• Valid driver's license and satisfactory driving record.
• Familiarity with water treatment processing.
• Ability to read and interpret instruction manuals and safety manuals.
• Mathematical skills, including operations in all units of measure.

Nice-to-haves

• Experience with PLC control systems, PLC programming, and troubleshooting.
• Technical training/education in relevant fields.

Benefits

• Medical, dental, and vision insurance.
• Telemedicine services.
• Term life and whole life insurance.
• Accident insurance and critical illness coverage.
• Legal plan and short-term disability insurance.
• Retirement savings plan.
• Service bonus and holiday pay plans.
• Paid sick leave under applicable state or local plans.