Field Service Supervisor

NOV - Odessa, TX

Full-time - Mid Level

Odessa, TX

Machinery Manufacturing

About the position

The Field Service Supervisor at NOV Inc. is responsible for overseeing field technicians and ensuring the efficient operation of oilfield service activities. This role requires strong management skills, technical knowledge, and the ability to communicate effectively with team members and clients. The supervisor will also be involved in hiring, training, and mentoring staff while maintaining a focus on quality control and customer satisfaction.

Responsibilities

• Produce weekly and monthly reports
• Communicate and hold team accountable when necessary
• Interview field technician candidates and onboard once hired
• Gather and utilize competitor intelligence to strengthen product offerings
• Perform other work-related tasks as assigned
• Manage a team of 10 employees within an oilfield service organization
• Monitor and access rig site MDT systems via Bomgar
• Train and mentor direct reports on IT/Networking systems
• Program and configure DAQ, Microtik AP, and server systems
• Understand installation and commissioning processes for Rig Side Network and communication system

Requirements

• AA Degree and/or equivalent education with 2+ years' experience in a relevant field preferred
• High School Diploma
• Management experience in an oilfield service organization
• Ability to produce reports
• Good verbal and written communication skills
• Electronic/mechanical background preferred

Nice-to-haves

• Attention to details
• Client Focused
• Team Leadership
• Self-motivated, Self-starter
• Takes Initiative and Motivates Assigned Team Members
• Project Management
• Planning and Organizing
• Quality Control Focused
• Strategic and Analytical Thinking
• Business Financial Health Awareness