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Texas First Rentals - Van Alstyne, TX
posted 2 months ago
Full-time - Entry Level
Van Alstyne, TX
Rental and Leasing Services
About the position
The Field Service Technician I at Texas First Rentals is responsible for providing face-to-face customer service at off-site locations, focusing on minor troubleshooting, diagnosing, repairing, and reconditioning various light and heavy industrial rental equipment. The role emphasizes safety, collaboration, and ongoing self-development, aligning with the company's mission and core values.
Responsibilities
- Provide face-to-face customer service at off-site locations.
- Perform minor repairs and troubleshooting with minimal supervision.
- Diagnose equipment malfunctions and failures.
- Remove and install parts, disassemble and assemble basic components.
- Test and verify proper operation of all repairs.
- Prepare and complete job-related documents and service reports.
- Operate equipment and vehicles, maintaining necessary licenses and certificates.
- Maintain service vehicle inspection records and driver logs as required.
- Adhere to contamination control and HAZMAT rules and regulations.
- Maintain all company equipment, tools, and vehicles in good working order.
- Communicate job progress to supervisor and customer as needed.
- Complete assigned jobs to meet flat rate time and re-work standards.
- Work overtime as required by workload and customer needs.
- Complete all assigned Technician Training Path courses and safety training in a timely manner.
- Project professionalism with both internal and external customers.
Requirements
- More than one year of heavy equipment experience required; three or more years preferred.
- High school diploma or equivalent preferred.
- Valid Driver's license required.
- Ability to obtain a valid Commercial Driver's License (CDL).
- Basic knowledge of equipment and tools, including their designs, uses, repair, and maintenance.
- Basic knowledge of hydraulics, transmissions, engines, undercarriage, and electrical systems.
Nice-to-haves
- MSHA certification preferred.
- Air conditioning certification preferred.
- Crane/Rigger certifications preferred.
Benefits
- 401(k) matching
- Health insurance
- Paid holidays
- Paid time off
- Profit sharing
- Tuition reimbursement
