Liebherr - Newport News, VA
posted about 1 month ago
Full-time - Mid Level
Hybrid - Newport News, VA
Merchant Wholesalers, Durable Goods
About the position
The Field Service Technician in the Concrete Division at Liebherr USA Co. is responsible for planning, coordinating, and executing on-site and in-house service and maintenance for various Liebherr concrete equipment. This role involves supervising installations, providing technical assistance, conducting training, and ensuring the proper functioning of equipment through troubleshooting and repairs.
Responsibilities
- Supervise and assist with installation and commissioning of new and previously owned concrete equipment.
- Provide on-site or remote technical assistance to troubleshoot, repair, or adjust equipment.
- Perform on-site or in-house equipment assembly, upgrades, and modifications as directed by supervisor.
- Operate equipment to troubleshoot machine problems and evaluate correctness and completeness of repairs.
- Organize and conduct on-site safety, maintenance, and operational training for dealers and end users of LCT provided equipment.
- Recommend, specify, and maintain tools and equipment necessary to properly troubleshoot, repair, and maintain LCT provided equipment.
- Maintain cleanliness and organization of LCT's workshop and warehouse areas.
- Perform warranty evaluations and assist with preparing warranty claims.
- Provide after-hours support as needed.
- Pack, ship, and receive parts and equipment for resale.
- Handle and properly dispose of hazardous wastes, such as oil, antifreeze, transmission fluid, parts cleaning solvents, and similar materials.
- Complete and submit all required reports and documentation correctly and in a timely manner.
Requirements
- Associates Degree or equivalent from a two-year college or technical school.
- Minimum of five (5) years related experience and/or training in repair and maintenance of construction equipment.
- Demonstrated experience working with mechanical, electrical, and hydraulic systems.
- Working knowledge of PLC applications and Ladder Logic programming.
- Working knowledge of welding, grinding, and metal fabrication.
- Efficient use of Microsoft Office products.
- Familiar with the safe operation of forklifts, overhead cranes, and other material handling equipment.
- Strong written and verbal communication skills.
- Excellent analytical skills - ability to break problems down into smaller parts, and consider multiple solutions based upon cost, benefits, opportunities and risks associated with each solution.
- Experienced Trainer.
- Ability to understand and interpret maintenance and parts manuals.
- Ability to read blueprints and schematics.
- Ability to plan and execute tasks without supervision.
Nice-to-haves
- Ability to obtain and maintain a valid driver license and passport.
- Willingness to relocate within 40 miles of Liebherr facility in Newport News, Virginia.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Referral program
