Field Service Technician (Entry Level) - Jacksonville, FL

Procter & Gamble • Jacksonville, FL

392d • $43,826 - $43,826

About The Position

The Senior Field Service Technician (FST) position at Procter & Gamble Professional is a full-time, entry-level role focused on providing exceptional service in the installation, troubleshooting, repair, and maintenance of chemical dispensing equipment used in commercial foodservice and laundry operations. The role emphasizes customer retention and superior service rather than sales, and it offers significant career growth opportunities as the company expands across North America.

Requirements

• Basic understanding of electronics, plumbing, maintenance, or mechanical systems.
• Ability to troubleshoot using root cause analysis.
• Moderate working knowledge of appropriate tools and service needs.
• Proficient in using laptop and cell phone technology, including Salesforce, Microsoft Word, and Excel.
• Valid driver's license and car insurance; must own a reliable vehicle with at least 50 cubic feet of cargo space.

Nice To Haves

• Experience in a field service role or similar position.
• Familiarity with chemical dispensing systems or commercial equipment.

Responsibilities

• Install, troubleshoot, repair, and maintain chemical dispensing equipment and other related equipment.
• Deliver exceptional customer service to ensure customer retention.
• Work independently in the field, managing time and tasks effectively.
• Provide on-call coverage, which may include occasional weekends, holidays, and night shifts.

Benefits

• Competitive healthcare plan
• Retirement benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Chemical Manufacturing
• Education Level: No Education Listed