Field Service Technician II - Northeastern US

$52,208 - $88,712/Yr

Boston Scientific - Northern, KY

Northern, KY

Merchant Wholesalers, Durable Goods

About the position

At Boston Scientific, the Field Service Technician II is responsible for the maintenance of medical equipment offered by Boston Scientific. Services are predominantly provided for customers in hospitals, outpatient facilities, and physician's offices. Your territory would include New Jersey, NYC/Hudson Valley, NY, and New Haven, CT (Southern CT).

Responsibilities

• Fully support the Quality Policy by building quality into all aspects of the incumbent's work and by maintaining compliance to all quality requirements.
• System installation.
• Preventative and corrective maintenance.
• Equipment upgrades.
• Electronic troubleshooting & component replacement.
• In-servicing/training biomedical and medical personnel.
• Presenting Service Program options and value proposition.
• Reporting of field activities.
• Mentoring colleagues and special projects as assigned.

Requirements

• Two-year college degree in Biomedical or electronics major or equivalent combination of education and experience in lieu of degree will be considered.
• Excellent computer networking, equipment troubleshooting, administrative and communication skills.
• Familiar with all standard electronic test equipment, including Digital Multi-Meters and safety analyzers.
• Ability to travel approximately 75% of the time.

Nice-to-haves

• Must have good communication skills and the ability to deal effectively with customers.
• Minimum 4 years field service technician experience with relevant complexity of technology and regulatory environment.

Benefits

• Compensation for non-exempt (hourly), non-sales roles may include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target.
• Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives.