Field Service Technician, Mechanical, Gravure - Coating Laminating

Bobst - Parsippany-Troy Hills, NJ

Full-time - Mid Level

Parsippany-Troy Hills, NJ

About the position

The Field Service Technician (FST) at Bobst North America is responsible for providing timely and efficient machine repairs and installations for the Gravure, Coating, and Laminating product line. This role serves as the front-line representative for the BOBST product range, ensuring excellent customer service and satisfaction. The FST will travel extensively throughout the US and Canada, acting as a trusted advisor and key customer representative in the support network of service personnel worldwide.

Responsibilities

• Perform machine service (electrical & mechanical) including repair and installation of new machines.
• Relocate existing equipment as needed.
• Provide customer training on machine operation and maintenance.
• Conduct preventative maintenance on machines.
• Order necessary parts for installations and repairs.
• Troubleshoot problems and recommend necessary service and maintenance programs.

Requirements

• Minimum 5 years' experience in the packaging or finishing converting industry.
• Background in Mechanical engineering.
• Experience diagnosing faults and making recommendations in a customer environment.
• Technical knowledge of variable frequency drives, motors, and basic AC/DC systems.
• Experience with Original Equipment Manufacturer (OEM) products.

Nice-to-haves

• Strong analysis skills and attention to detail.
• Independent and responsible work style.
• Strong communication and interpersonal skills.
• Ability to multi-task in a dynamic environment.
• Fluency with the metric system.

Benefits

• Opportunity to work with a global leader in the packaging industry.
• Access to extensive training and development programs.
• Participation in a supportive and innovative work environment.