Field Service Technician

$20 - $25/Yr

SEW-Eurodrive - Troy, OH

Full-time - Entry Level

Troy, OH

Merchant Wholesalers, Durable Goods

About the position

Currently the position involves providing technical assistance and troubleshooting/repair of SEW-EURODRIVE electronic controllers and other electro-mechanical equipment which includes frequent travel to Customer sites.

Responsibilities

• Provide technical assistance and troubleshooting/repair of SEW-EURODRIVE electronic and electro/mechanical products to customers.
• Provide technical assistance over the phone.
• Assist in setting up electronic controllers for customer orders.
• Attend meetings, seminars, trade shows, conduct field service and assist customers with application expertise.
• Providing on-site support that could be up to 75%.

Requirements

• Certification or Associate's Degree in Electrical Engineering or Automation preferred.
• Ability to operate various test instruments, i.e., multimeters, oscilloscopes, strip chart recorders, etc.
• Experience with AC variable frequency controllers and servo motor controllers.
• Basic soldering skills.
• Knowledgeable in the applications of the customers' equipment.
• Strong initiative to solve problems outside of documented processes.
• Strong computer programming skills and background.
• Knowledge of various types of PLC's and ability to troubleshoot and modify programs.
• Experience with industrial fieldbuses (DeviceNet, Profibus) preferred.

Benefits

• Medical Insurance - Includes Medical, Dental, Vision, Audio, and Prescription Drug coverage + $125 annual reimbursement for purchase of eligible vitamins & minerals
• Life Insurance worth 2.5 times annual base pay. Includes Accidental Death & Dismemberment
• Disability - Includes both Short Term Disability and Long Term Disability
• Flexible Spending Account (FSA) for Medical and/or Dependent Care Made available annually during open enrollment
• Timely Evaluations with potential for a pay increase - New Employees are evaluated every six months for the first two years then annually thereafter
• Paid Vacation - 2-weeks of vacation accrual per year to start, which increases after five years and ten years of service
• Holiday Pay - Twelve (12) paid holidays per year
• Retirement Benefits - Includes 401(k) with Profit Sharing Contribution and 200% Company Match on the first 3% that you defer to your 401K account
• Additional Paid Time Off (PTO) for hourly positions - Unused time is paid out annually
• Paid Parental Leave - To assist and support new parents with balancing work and family matters
• Onsite Clinic Services - On location medical services by licensed providers at no cost to employees
• Education Assistance Programs - Student Loan Repayment / Tuition Assistance options
• Counseling Resources - Easy and convenient access to professional counseling services online
• Wellness Resources - Utilizing a comprehensive, interactive, and personalized wellness program with potential to earn points for awards / gift cards
• Uniforms and Subsidies - Uniforms (for shop employees) are provided and a subsidy for the annual purchase of safety shoes is included
• Employee Assistance Programs - Five programs to help employees navigate challenging life circumstances
• Insure Choice Plan Group Discounts - Auto, Home, Pet coverage, Legal insurance, and more at a group discount rate