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Vivint - Thomasville, GA
posted about 2 months ago
Full-time - Entry Level
Thomasville, GA
1,001-5,000 employees
Administrative and Support Services
About the position
The Field Service Technician role at Vivint involves providing expert installation and services of smart home technology. Technicians will work directly with customers to ensure their needs are met while maximizing earning potential through service and installation appointments. The position emphasizes customer service, technical skills, and sales capabilities, contributing to a smarter and more connected home experience.
Responsibilities
- Provide expert-level installation and services of smart home technology.
- Maximize earning potential by leveraging service and installation appointments into leads and additional revenue.
- Conduct safety analysis of every home to ensure a safe workplace for both the technician and customers.
- Deliver exceptional customer service and act with honesty and integrity.
Requirements
- Exceptional customer service skills.
- Sales experience in car sales, retail sales, insurance sales, B2C sales, or call center experience.
- Field technician experience in cable installation, internet installation, pest control, lawn maintenance, construction, or as a solar technician.
- Clean driving record and valid license.
- Ability to thrive in both team environments and independently.
Nice-to-haves
- Experience in technology-related fields.
- Previous experience in a customer-facing role.
Benefits
- 401(k) matching
- Dental insurance
- Fuel card
- Health insurance
- Life insurance
- Paid holidays
- Paid time off
