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Field Service Technician

$41,600 - $72,800/Yr

Global Power Components - West Milwaukee, WI

posted 2 months ago

Full-time
West Milwaukee, WI
Fabricated Metal Product Manufacturing

About the position

The Field Service Technician role at Global Power Components involves diagnosing, troubleshooting, repairing, and maintaining electrical equipment, particularly generators and related machinery. This position is crucial for ensuring the reliability and efficiency of equipment used by customers, and it requires a blend of technical skills and customer service abilities. The technician will work independently, often traveling to various customer locations, and will be responsible for maintaining accurate service records and adhering to safety regulations.

Responsibilities

  • Gain proficiency in use of tools and standard procedures relating to diagnosing, troubleshooting, repairing, and performing maintenance on equipment
  • Perform scheduled inspections on equipment to prevent future failure, including but not limited to load banking and analyzing voltage requirements
  • Diagnose, troubleshoot, repair and perform maintenance on equipment according to standard procedures in an efficient manner
  • Train and educate customers on use of equipment and value of products and services provided
  • Follow established expectations for communicating with Dispatch throughout the day regarding updates and next assignments
  • Maintain associated equipment and inventory
  • Maintain accurate records of all services performed, mileage, expenses, and bill-able hours
  • Adhere to all safety requirements and regulations

Requirements

  • 2+ years of experience in electrical work, repair, installation, maintenance and troubleshooting of generators, engines, or related equipment
  • Ability to use electrical and mechanical aptitude to determine causes of equipment error
  • Ability to work independently and make decisions with little guidance in a fast-paced environment
  • Maintain a valid Driver's License

Benefits

  • Competitive hourly wage of $20-$35
  • Great benefits package
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