Field Service Technician

$46,000 - $58,000/Yr

Dex Imaging - Houston, TX

Full-time - Entry Level

Houston, TX

Merchant Wholesalers, Durable Goods

About the position

The Field Service Technician role at Dex Imaging Inc. involves visiting customer sites in the Houston area to install, repair, and maintain office equipment, particularly laser printers and copiers. The position emphasizes the importance of training and development, aiming to provide the best service in the industry. Candidates should be self-motivated and professional, with a focus on fast-paced work environments.

Responsibilities

• Visit customer sites to install, repair, and maintain office equipment.
• Provide excellent customer service and support.
• Ensure timely and efficient service delivery.
• Maintain a driving record without major infractions.
• Utilize provided tools, computer, and phone for service tasks.

Requirements

• Experience as a service technician, preferably with office equipment.
• Familiarity with Xerox brand equipment is a plus.
• Ability to work independently and manage time effectively.
• Strong communication and customer service skills.

Nice-to-haves

• Experience with laser printers and copiers.
• Knowledge of document solutions and office equipment maintenance.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance