This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
Nordson Packaging, a global leader in Packaging, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.
Responsibilities
- Complete preventative maintenance contract tasks onsite at Top & Bottom customers.
- Onsite Troubleshooting/Repair at Bottom customers.
- Remote Troubleshooting for bottom customers.
- Onsite/remote warranty support for bottom customers.
- Start-up support for bottom end-users who receive a new machine from an OEM with a Nordson system.
- Assist Sr. FST's on major installs/trainings at Top customers.
- Complete accurate service reports/service billings/service tickets after PM visits in a timely manner.
- Report any customer complaints about our equipment performance to Sr. FST/SAM/Service Manager.
- If not in the field, provide email and call support to the existing Technical Support Team (Tech Support Team).
- If not in the field, work in Swainsboro assembling our products for hands-on factory training.
- Participate in classroom training of our products.
Requirements
- College degree in a Technical Program.
- Willingness to learn & understand new equipment, technologies, and processes.
- Basic Mechanical & electrical knowledge/understanding.
- Basic knowledge of pneumatic & hydraulic systems/components.
- Basic ability to read and understand manuals, parts lists, component drawings, dimensional drawings, hydraulic & pneumatic schematics, electrical schematics, and wiring diagrams.
- Familiarity with using common tools and equipment (i.e. Multi-Meter).
- Comfortable working onsite alone with tools to assist customers.
- Comfortable with upselling customers on new products and technologies.
- Effective oral and written communication skills.
- Good computer knowledge: MS Office, Outlook, MS Teams, Concur, SAP, SAP C4C, Concur etc.
- Available to travel ~75% of the time.
Benefits
- Supportive culture in a growing and dynamic work environment.
- Opportunities to build skillsets and advance your career.
