Field Services Project Coordinator

$41,600 - $52,000/Yr

LaSalle Network - Oak Brook, IL

Full-time - Entry Level

Remote - Oak Brook, IL

Administrative and Support Services

About the position

The Field Services Project Coordinator will play a crucial role in coordinating professional services engagements that focus on deploying and maintaining IT products at customer locations. This position requires strong organizational skills and the ability to facilitate communication among various stakeholders to ensure project success. The role is remote and may require some holiday work.

Responsibilities

• Coordinate all aspects of professional services engagements involving field resources deploying and maintaining IT products at customer locations
• Serve as the primary point of contact for customers, project management teams, technical resources, help desks and other stakeholders throughout the project lifecycle
• Develop and maintain project schedules, ensuring timely deployment of resources and completion of project milestones
• Collaborate with internal teams to ensure alignment of project objectives with customer requirements and business goals
• Monitor project progress and performance, identifying and addressing any issues or risks that may arise
• Facilitate communication between project stakeholders, providing regular updates on project status, milestones and deliverables
• Support business development efforts by participating in customer meetings, proposal development and project scoping activities
• Maintain accurate records of project activities, including documentation of project plans, schedules and resource allocations
• Adhere to project budgets and financial targets, tracking project expenses and ensuring cost-effective resource utilization
• Provide technical support and guidance to field resources as needed, ensuring compliance with project requirements and best practices

Requirements

• Bachelor's degree in business administration, project management, information technology or related field preferred
• Proven experience in project coordination, preferably in a field services or IT environment
• Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously
• Excellent communication and interpersonal skills, with the ability to interact effectively with customers, team members and stakeholders at all levels
• Ability to work independently and collaboratively in a fast-paced, dynamic environment
• Proficiency in project management tools and software, such as Microsoft Project, Jira or Asana
• Knowledge of IT products and services, including hardware, software and networking technologies
• Flexibility to work non-traditional hours, including 2nd shift and overnight projects as needed
• Entrepreneurial mindset with a proactive approach to problem-solving and decision-making
• Commitment to delivering high-quality results and exceeding customer expectations

Benefits

• Remote work flexibility
• Potential for contract extension through the end of 2024
• Competitive hourly compensation of $20-25/hr