Field Services Representative - 133737
University of California System - La Jolla, CA
posted 16 days ago
About the position
Under general supervision, patrol (on foot or by vehicle) campus parking areas to enforce University parking regulations and manage parking facilities. Check parked vehicles to ensure parking permits are visible and valid and that vehicles are parked legally. Identify parking violations and issue, through License Plate Recognition software, warning notices, citations or attach vehicle immobilizers as required. Provide general information and explain parking regulations to campus community and visitors. In support of University's Motorist Assistance Program, may help charge dead batteries, inflate tires, unlock cars with keys locked inside or supply cars with gas. Designated 'essential personnel' for Campus or Medical Center emergency and hazard response. Assist with traffic control, give directions, place signs and barricades and remove traffic hazards. Work commencement and other events as necessary. Make and keep records of actions taken during shift; prepare neat and detailed citations and reports, including daily shift logs; review and make recommendations on citation adjudication requests; may testify in court as necessary. Clean and maintain department vehicles. Provide assistance to Special Events and Valet support when required.
Responsibilities
- Patrol campus parking areas to enforce parking regulations.
- Check parked vehicles for valid parking permits.
- Issue warning notices and citations for parking violations.
- Provide motorist assistance such as charging batteries and unlocking cars.
- Assist with traffic control and emergency response.
- Maintain records of actions taken during shifts.
- Prepare citations and reports.
- Assist with special events and valet support.
Requirements
- Demonstrated ability to observe and recall details of incidents.
- General computer knowledge and ability to operate hand-held devices.
- Excellent interpersonal, written, and oral communication skills.
- Valid CA driver's license and ability to operate motor vehicles.
- Ability to provide basic vehicle assistance.
- Ability to give testimony in court regarding citations issued.
- Ability to work outdoors in diverse weather conditions.
- Ability to lift and carry up to 20 lbs.
Nice-to-haves
- Knowledge of parking rules and regulations.
- Experience in customer service.
- Ability to manage rapidly changing priorities.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401k
- Paid holidays
- Tuition reimbursement
