Smarthomes - Washington, DC
posted 19 days ago
Full-time - Mid Level
Washington, DC
About the position
The Field Services Technician role at Vivint involves providing expert-level installation and service of smart home technology. This position is designed for motivated, customer-focused individuals who are coachable and have a knack for technology and sales. Technicians will work from home, managing their schedules and maximizing their earning potential through installation and service appointments.
Responsibilities
- Provide expert-level installation and service of smart home technology.
- Maximize earning potential by leveraging service and installation appointments into leads and additional revenue.
- Conduct safety analysis of every home to ensure a safe workplace for both the technician and customers.
Requirements
- Exceptional customer service skills.
- Sales experience in automotive, retail, insurance, B2C, or call center environments.
- Field technician experience in cable installation, internet installation, pest control, lawn maintenance, construction, or as a solar technician.
- Clean driving record and valid driver's license.
- Ability to thrive in both team environments and independently.
Nice-to-haves
- Experience in automotive sales or retail sales.
- Experience in call center environments.
Benefits
- Paid training
- Fuel card
- Paid holidays
- Health insurance
- Dental insurance
- Paid time off
- Vision insurance
- 401(k) matching
- Life insurance
