Field Supervisor - Biohazard Mitigation

$66,560 - $81,120/Yr

Aftermath - Orion Township, MI

Full-time - Mid Level

Orion Township, MI

51-100 employees

Administrative and Support Services

About the position

The Field Supervisor for Aftermath Services plays a crucial role in overseeing biohazard remediation projects, ensuring exceptional service delivery to clients during challenging times. This position requires a compassionate individual with strong leadership skills, capable of managing project scopes and providing on-site supervision while actively participating in the cleanup process. The role offers opportunities for career growth and development within a dynamic and impactful environment.

Responsibilities

• Actively assist the team in various bioremediation tasks to provide exceptional service to clients.
• Supervise the successful completion of jobs, serving in a supervisory capacity for the project as a whole.
• Accurately estimate, recommend, and advise on project scopes, manage cleanups, and handle necessary paperwork.
• Effectively communicate and sell a tailored scope of work based on a thorough understanding of the client's needs, obtaining sign-off to initiate work.
• Lead on-site customer interactions with empathy and professionalism, ensuring customer satisfaction throughout the biohazard remediation process.
• Participate in various biohazard remediation projects while providing onsite supervision.

Requirements

• Must be 18 years of age or older.
• Must have a valid Driver's License and acceptable Motor Vehicle Record.
• Must reside locally and be able to respond to the shop within one hour of receiving a service call.
• Must have a minimum of 2 years of supervisory experience, preferably in biohazard remediation, construction, demolition, restoration, or a related field.
• Demonstrated leadership experience, preferably in a technical or field service environment.
• Strong organizational, communication, and problem-solving skills.
• Completion of Aftermath's Field Learning Path within 30 days of start, and Supervisor Learning Path within 90 days of start.

Nice-to-haves

• IICRC S540 certification or equivalent in biohazard remediation.
• XActimate experience.
• Proven experience in leading teams in restoration, mitigation, remediation, or construction.
• Customer service experience and military personnel are highly valued.
• Exceptional communication skills and a track record of successful community engagement and outreach.
• Proficient in Microsoft Office Applications and relevant software.

Benefits

• Health, Dental & Vision Insurance
• Flexible schedules
• Paid training
• Uniforms provided
• Career growth and advancement