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The Field Technical Service Representative at Hewlett Packard is a customer-facing role focused on providing hardware support and related services for HP's Print Products customers. This position requires on-site work at customer locations, specifically in the Walnut Creek, CA area, and involves installation, repair, and relocation of various HP printers. The role demands a proactive approach in a fast-paced environment, ensuring customer satisfaction while managing technical service events and understanding the financial implications of service delivery.