Field Technician - $22/hr Starting Pay

Spectrum • Columbus, OH

392d • $45,760 - $45,760

About The Position

The Field Technician position at Spectrum is an entry-level role focused on delivering essential technology services to customers. Technicians will receive comprehensive training and have opportunities for career advancement within the company. The role involves working independently in the field, performing installations, repairs, and providing customer education on Spectrum services.

Requirements

• High School diploma, GED, or equivalent work experience.
• Technical aptitude and problem-solving skills.
• Ability to use computers and software applications.
• Experience with hand tools and measuring distances accurately.
• Strong communication and professionalism skills.
• Time management and organizational skills.
• Critical thinking and reliability.

Nice To Haves

• Experience in a customer service role.
• Familiarity with telecommunications or broadband services.

Responsibilities

• Install and repair services for residential customers.
• Educate customers on the proper use of their Spectrum services and equipment.
• Perform basic installations, disconnects, downgrades, and upgrades.
• Complete reconnects under supervision.
• Provide world-class customer service during daily interactions.

Benefits

• Market leading pay starting at $20 per hour.
• 401(k) plan with company match up to 6%.
• Health insurance covering medical, dental, and vision needs.
• Paid time off including holidays, personal days, and vacation.
• Education assistance with reimbursement up to $10,000 per year.
• Company provided vehicle for work-related travel.
• Discounted Spectrum services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Telecommunications
• Education Level: High school or GED