Honest Networks - Newark, NJ

posted 18 days ago

Full-time - Entry Level
Newark, NJ
Telecommunications

About the position

The Field Technician role at Honest Networks involves installing internet services for residential customers in Newark and Philadelphia. Technicians will work independently in a fast-paced environment, performing multiple installations daily while ensuring high-quality service and customer satisfaction. The position requires technical skills in cabling and troubleshooting, as well as strong communication and problem-solving abilities.

Responsibilities

  • Install internet service for customers in residential apartment units.
  • Terminate, test, and troubleshoot various cabling (copper and fiber).
  • Run cable/ethernet throughout multi-dwelling unit (MDU) apartments.
  • Respond to and troubleshoot network issues.
  • Operate OTDR, Light Meter, VFL, and other fiber equipment/tools as needed.
  • Set up and configure routers and optimize Wi-Fi.

Requirements

  • High school diploma or GED.
  • 1-3 years of Fiber Optic or similar cabling experience preferred.
  • Ability to read, understand, and follow work orders/prints/scopes.
  • Familiarity with hand and power tools.
  • Comfortable working in confined spaces (basements, electrical closets, shaftways, etc.).
  • Capable of lifting up to 75 lbs.
  • Flexible working schedule.

Nice-to-haves

  • Experience with mass transit for commuting to job sites.
  • Strong technical competency and eagerness to learn.

Benefits

  • Profit sharing
  • Health insurance
  • Dental insurance
  • Paid time off (PTO)
  • Metro card reimbursement
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