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Southern Auto Group - Chesapeake, VA
posted 4 days ago
About the position
The Finance and Insurance (F&I) Manager coordinates all activities regarding finance and insurance for our valued customers, which includes working to help customers obtain financing, preparing all associated documentation, and selling extended service contracts and additional protection products. He or she ensures all deals are done in a timely manner and according to all legal requirements and dealership policies. The F&I Manager will be responsible for preparing and ensuring the accuracy of legal documents, selling products and services to new and used vehicle customers, and enhancing the customer experience while achieving maximum profitability.
Responsibilities
- Offers vehicle financing and insurance to customers and provides them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies
- Works with customers to obtain financing through lenders on vehicle purchases in conformance with state and federal law
- Prepares all state and federal documents regarding vehicle purchases in a timely manner and in accordance with established laws and procedures
- Maintains good working relationships with lending institutions to secure competitive interest rates and financing programs
- Works with the Sales team to ensure all new sales are referred to the F&I department and that the Sales team has information on finance and lease programs and understands the benefits of the dealership's financing and extended service programs
- Understands and complies with all federal, state, and local regulations
- Performs other duties as assigned
Requirements
- College degree in a relevant field
- Two years of relevant experience required
- Negotiation expertise
- Strong and confident personality
- Highly professional and dependable
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Excellent interpersonal skills to interact professionally with customers, vendors, and staff
- Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
- Strong math skills
- Strong computer and internet skills
