Finance and Operations Support Specialist

$45,000 - $55,000/Yr

Overhead Door Company Of Grand Rapids - Wyoming, MI

Full-time - Entry Level

Wyoming, MI

Specialty Trade Contractors

About the position

The Finance and Operations Support Specialist at Overhead Door Company of Grand Rapids is responsible for ensuring smooth financial operations, accurate transaction processing, and efficient purchasing support. This role involves managing accounts receivable and accounts payable functions, supporting purchasing activities, and providing customer service support as needed. The position requires strong organizational skills, attention to detail, and the ability to multitask in a dynamic environment.

Responsibilities

• Process and record customer payments accurately and on time.
• Reconcile customer accounts and address any discrepancies.
• Generate and send customer statements and invoices regularly.
• Collaborate with sales and service teams to resolve payment issues or inquiries.
• Review, verify, and process vendor invoices for payment.
• Maintain accurate accounts payable records, ensuring compliance with company policies.
• Reconcile vendor statements and resolve any discrepancies.
• Prepare and execute payments according to agreed-upon terms.
• Assist with purchasing duties during peak periods or as a backup for primary purchasing staff.
• Source materials, obtain quotes, and manage purchase orders as needed.
• Serve as a backup for phone support during high-traffic periods or in the absence of primary support staff.
• Provide friendly, efficient customer service, directing calls to the appropriate departments.
• Prepare financial and operational reports for internal review.
• Assist with month-end closing processes and maintain accurate financial records.
• Contribute to process improvements to enhance the efficiency of the finance and operations team.

Requirements

• Associate's degree or equivalent experience in Accounting, Finance, Business, or a related field.
• 2+ years of experience in accounts receivable/accounts payable, purchasing, or administrative support.
• Familiarity with accounting software and basic accounting principles is preferred.
• Strong organizational and multitasking abilities.
• Excellent attention to detail with a focus on accuracy.
• Effective communication skills and a customer-focused approach.
• Proficiency in Microsoft Office (especially Excel) and accounting software.

Nice-to-haves

• Customer service experience (1 year preferred)

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program