Finance - Credit Manager

$80,000 - $90,000/Yr

Fairmont Hotels & Resorts - Los Angeles, CA

Full-time - Mid Level

Los Angeles, CA

About the position

The Credit Manager at Fairmont is responsible for overseeing all accounts receivable functions, ensuring accurate billing and collections for group and catering functions, guest rooms, and third-party billing. This role involves responding to guest inquiries, processing payments, and managing chargebacks, while also supporting the finance team with monthly credit meetings and balance sheet reconciliations.

Responsibilities

• Supervise the daily activities of the Credit department and ensure all standards are followed
• Ensure all procedures regarding billing, collections, credit cards, billing inquiries, and check cashing are followed
• Review all requests for credit and approve as appropriate according to the credit policies
• Post & send invoices for intercompany & third party billing
• Monitor & adjust Accor Live Limitless (ALL) loyalty points used as payment
• Monitors, posts, and applies wire and check payments as applicable
• Tracks, updates, and applies group deposits
• Prepares and distributes group & catering invoices
• Monitors attrition and cancellation postings
• Monitors and responds to chargebacks
• Tracks chargebacks won/lost and reports to the Credit Manager about trends
• Regularly follows up on the collection of all accounts receivable
• Prepare bad debt write offs, and then post in Opera upon final approvals
• Prepare and hold a monthly credit meeting
• May prepare some month end journal entries
• Perform other various related tasks as requested by Finance Leadership.

Requirements

• Previous Leadership experience in Accounts Receivable is required
• Understanding of Accounting principles, and competency in Opera and GFS
• Four year college degree or equivalent work experience
• Strong verbal and written communication skills
• Must be highly organized and able to handle multiple tasks simultaneously
• Must have flexible schedule and be able to work various hours and days when needed
• Must work in a safe, prudent, and organized manner
• Conduct self in a professional manner at all times to reflect the high standards of the Company.

Benefits

• Salary Range: $80,000 - $90,000 USD
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe
• Learning programs through our Academies to promote growth and development
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through Corporate Social Responsibility activities, like Planet 21 and WATCH
• Competitive Health Benefit Package within 30 days of employment
• 401(k)/Roth IRA Eligibility after 60 days of employment
• Cell Phone Usage Reimbursement