Finance Director

AutoNation - Santa Clara, CA

Full-time - Entry Level

Santa Clara, CA

1,001-5,000 employees

Motor Vehicle and Parts Dealers

About the position

The Finance Director at AutoNation plays a crucial role in managing the financial aspects of the automotive retail business. This position is responsible for overseeing finance transactions, ensuring compliance with regulations, and providing exceptional customer service during the vehicle purchase process. The Finance Director will work closely with customers and employees to facilitate financing options and build lasting relationships, contributing to the overall success of the dealership.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Work directly with employees and customers to develop relationships.
• Determine customer financing needs and payment options based on a consultative interview process.
• Present a fully transparent pricing menu to customers detailing their financing options and products.
• Process finance transactions and ensure 100% compliance with all state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Gain superior product knowledge to effectively help customers.
• Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Prior sales experience preferred but not required.
• Demonstrated communication, consultative, interpersonal and organizational skills.
• Experience and desire to work with technology.
• Valid in-state driver's license and an acceptable, safe driving record.

Nice-to-haves

• Prior sales experience preferred but not required.

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Vision insurance