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The Finance Help Desk Liaison at NYU Langone Health is responsible for managing and resolving customer inquiries related to finance, ensuring timely and accurate documentation and classification of issues. This role involves providing exceptional customer service to both employees and vendors, promoting adherence to organizational policies, and identifying areas for process improvement. The liaison serves as a central point of contact for the Finance Help Desk, fostering positive relationships and maintaining confidentiality while delivering high-quality support.