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About the position
The Finance Managed Services Manager at Deloitte is responsible for leading a team that designs, implements, and operates finance and accounting managed services for clients. This role involves working collaboratively to solve complex operational challenges, leveraging advanced analytics and innovative technologies such as AI and ML to enhance service delivery and efficiency. The position requires a strong focus on client relationships, operational excellence, and team management, while also contributing to the growth of the practice through thought leadership and mentoring.
Responsibilities
- Work directly with clients during the sales cycle to understand their managed service requirements, including processes organization, and technology landscape.
- Support proposal effort, staffing plans and pricing models.
- Design and architect managed service solutions, transition plans, and ongoing operations policies and procedures.
- Manage engagement quality, risk, timelines, and resources during transition and ongoing operations.
- Identify and implement operational process improvements that drive increased efficiency using leading practices in AI and RPA.
- Manage select client relationships/stakeholders (internal and external) throughout the engagement.
- Contribute to initiatives which drive growth of the practice which include developing eminence, thought ware, and point-of-view materials.
- Perform role of mentor and coach to help others achieve their career objectives.
Requirements
- 6+ years of consulting and/or BPO experience in Finance and Accounting in a Managed Service environment
- 3+ years of experience as the Delivery Lead of a CFO managed service operation
- 2+ years of experience managing a team
- Business development experience including sales and RFP response development
- Bachelor's Degree
- Ability to travel up to 25% based on the work you do and the clients and industries/sectors you serve
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Nice-to-haves
- Finance BPO experience
- Transitioning work to offshore delivery centers
Benefits
- Discretionary annual incentive program based on individual and organizational performance
