Finance Manager - Assistant Automotive Sales Manager

$12,000 - $15,000/Yr

Volkswagen - Portland, OR

Full-time - Mid Level

Portland, OR

Motor Vehicle and Parts Dealers

About the position

The Finance Manager - Assistant Automotive Sales Manager plays a vital role in enhancing dealership performance by monitoring customer activity and training sales personnel. This position focuses on optimizing sales processes, improving customer satisfaction, and driving overall success within the dealership. The ideal candidate will have a passion for coaching and developing sales teams, along with a strong focus on customer engagement.

Responsibilities

• Hires, trains, motivates, counsels, and monitors the performance of the sales team.
• Directs and schedules the activities of team employees, ensuring proper staffing at all times.
• Ensures that each customer is greeted as quickly as possible.
• Implements and maintains a prospect tracking and follow-up system.
• Helps salespeople close deals when necessary.
• Communicates with sales team to ensure that dealership policies and procedures are understood and followed.
• Conducts sales training meetings as directed by the general sales manager.
• Forecasts aggressive yet realistic monthly goals and objectives for individual team members and provides them with the support to meet these goals.
• Assists in development of improvement programs for team members who are having difficulty reaching their objectives.
• Ensures team members maintain a high customer satisfaction rating.
• Recommends for dismissal any salesperson failing to meet dealership standards.
• Contacts new owners within 24 hours of delivery to ensure complete satisfaction with sales and delivery process.
• Addresses any concerns or complaints immediately.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect vehicle sales.
• Maintains professional appearance.
• Attends sales meetings.

Requirements

• Excellent communication skills (including listening, speaking).
• Public relations skills.
• Team building skills.
• Training and development skills.
• Mental ability to conduct ongoing interpersonal interactions, analyze and solve problems.
• Ability to actively participate in team development and team-oriented processes and motivate others to do the same.
• Ability to read, speak and understand English.
• Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
• Ability to multi-task.
• Ability to work alone, self-motivate and manage one's own time.
• Physical ability to use computer hardware/software.
• Team player with a positive attitude.
• Computer literate (MS Word, Advanced Excel, Outlook).
• Organized and extremely detail-oriented.
• Ability to prioritize.
• Deadline-oriented.
• Basic knowledge of dealership operations.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid holidays