FINANCE MANAGER

Mercedes-Benz Group - San Antonio, TX

Full-time - Mid Level

San Antonio, TX

Merchant Wholesalers, Durable Goods

About the position

The Finance Manager at Mercedes Benz of San Antonio is responsible for generating additional revenue by selling finance and insurance programs to customers purchasing new and used vehicles. This role involves providing thorough explanations of aftermarket products, processing necessary paperwork, and ensuring compliance with regulations while maintaining high customer satisfaction.

Responsibilities

• Sells financing, gap, extended service plans, and credit life to customers.
• Provides customers with thorough explanation of aftermarket products and extended warranties.
• Converts cash deals to finance.
• Conducts business in an ethical and professional manner.
• Processes all federal, state, and dealer paperwork related to vehicle transactions.
• Understands and complies with federal, state, and local regulations affecting vehicle and finance departments.
• Completes paperwork necessary for vehicle sales and leases in a timely manner.
• Checks all paperwork for correct title, lien information, taxes, etc., before forwarding to accounting.
• Acquires and maintains current state insurance license, completing continuing credit insurance education as needed.
• Provides sales force and sales managers with current information about finance and lease programs continually.
• Trains the sales staff regarding the benefits of financing, insurance, and extended service programs.
• Works with sales managers to secure a reasonable profit from every sale.
• Ensures collection of all finance and insurance fees.
• Prepares reports on finance penetration.
• Attends managers meetings.
• Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction.
• Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of car deals.
• Maintains a professional appearance and a clean work environment.
• Completes required Mercedes certification tests.

Requirements

• High school diploma or GED.
• Valid Driver's License.
• Two to four years of related experience and/or training.
• Ability to read and interpret documents such as safety rules and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
• Ability to apply concepts of basic algebra and geometry.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.