Finance Systems Change Manager

$88,600 - $163,100/Yr

Deloitte - Boise, ID

Full-time

Boise, ID

Professional, Scientific, and Technical Services

About the position

The Finance Systems team at Deloitte is dedicated to implementing and managing innovative solutions and changes within the US Finance application portfolio. This role is pivotal in driving the future vision of the Finance organization through effective governance and change management strategies. As a Change Manager, you will be responsible for supporting the design, implementation, and evolution of change strategies and plans that engage, inspire, and motivate stakeholders to embrace significant changes necessary for advancing the business. You will collaborate closely with business leaders and application users to understand their needs and develop executable strategic change initiatives that align with the overall goals of the organization. In this position, you will perform both quantitative and qualitative assessments, including stakeholder analysis and change impact assessments, to inform the development of data-driven change strategies. You will manage the execution of tailored change management strategies and plans, ensuring collaboration across program and technical teams to maintain alignment with broader program and roadmap plans. Your role will also involve utilizing appropriate communication outlets and tools, including adherence to Deloitte's branding and submission standards, to effectively execute communications and training initiatives. Additionally, you will identify training needs, develop content tailored to various stakeholder groups, and work with leadership and change networks to deliver engaging communications and activities that foster understanding of key changes. Measuring the effectiveness of change interventions and evolving plans as necessary will be crucial to driving adoption. You will work closely with subject matter experts to gain a comprehensive understanding of the Finance application portfolio, which will inform your change strategies. Furthermore, you will collaborate with leadership to escalate and resolve any risks and issues that may arise during the change process.

Responsibilities

• Perform quantitative and qualitative assessments such as stakeholder analysis and change impact assessments for key stakeholder groups to drive development of data-driven change strategies.
• Develop and manage the execution of fit-for-purpose change management strategies and plans; collaborate across program and technical teams to remain integrated with broader program / roadmap plans.
• Understand and utilize the appropriate communication outlets, vehicles, and tools - including Deloitte Brand and other requirements - in executing communications and trainings.
• Work with Deloitte publication points-of-contact to ensure adherence to submission dates, templates, and standards.
• Identify training needs and develop content tailored to the stakeholder groups.
• Plan, develop, and work with leadership and change networks to deliver communications and creative engagement activities, driving understanding about key changes.
• Measure effectiveness of change interventions and evolve plans as needed to best drive adoption.
• Work closely with subject matter experts to develop an understanding of Finance application portfolio to inform change strategies.
• Work with leadership to escalate and resolve risks and issues.

Requirements

• Bachelor's degree in business, change management, organization effectiveness or communications.
• Minimum 5+ years of relevant experience in change management and/or communications related to strategic transformations and technology implementations; previous work experience with a professional services firm preferred.
• Strong executive presence and the ability to work with and influence senior leaders.
• Comfort with ambiguity and the ability to logically structure issues and determine recommended resolutions.
• Strategic thinker with the ability to make connections across workstreams and matrixed organizations.
• Desire and drive to understand complex finance systems and processes.
• Project management skills with demonstrated experience successfully managing a cross-functional or cross-departmental team on a complex project.
• Extremely high attention to detail with exceptional writing and editing skills.
• Ability to generate and execute creative ideas related to making communications engaging and distinctive.
• Ability to work well under pressure and effectively and professionally navigate tough situations.
• Demonstrated ability to work independently and collaboratively with a team, but also be a self-starter.
• Proficiency in MS PowerPoint.

Nice-to-haves

• Experience with SAP and supportive finance applications.

Benefits

• Discretionary annual incentive program based on individual and organizational performance.