Finance Systems Change Manager

$88,600 - $163,100/Yr

Deloitte - Milwaukee, WI

Full-time - Senior

Milwaukee, WI

Professional, Scientific, and Technical Services

About the position

The Finance Systems team at Deloitte is dedicated to implementing and managing innovative solutions and changes within the US Finance application portfolio. This role is crucial for ensuring that the technology needs of finance and the US firm are met through effective governance and change management. As a Change Manager, you will have the opportunity to drive the future vision of the Finance organization, engaging with business leaders and application users to understand their needs and address them through strategic change initiatives. The position requires a strong focus on change management and communication, with an emphasis on creatively managing change within complex organizational structures. In this role, you will be responsible for performing both quantitative and qualitative assessments, such as stakeholder analysis and change impact assessments, to develop data-driven change strategies. You will also manage the execution of tailored change management strategies and plans, collaborating with program and technical teams to ensure alignment with broader program and roadmap plans. Effective communication is key, and you will utilize various outlets and tools, including adherence to Deloitte's branding and standards, to execute communications and training effectively. Additionally, you will identify training needs and develop content that is specifically tailored to different stakeholder groups. Planning and delivering communications and creative engagement activities will be essential to drive understanding and adoption of key changes. You will measure the effectiveness of change interventions and evolve plans as necessary to enhance adoption rates. Working closely with subject matter experts will help you gain a deeper understanding of the Finance application portfolio, which will inform your change strategies. You will also collaborate with leadership to escalate and resolve any risks and issues that may arise during the change process.

Responsibilities

• Perform quantitative and qualitative assessments such as stakeholder analysis and change impact assessments for key stakeholder groups to drive development of data-driven change strategies.
• Develop and manage the execution of fit-for-purpose change management strategies and plans; collaborate across program and technical teams to remain integrated with broader program / roadmap plans.
• Understand and utilize the appropriate communication outlets, vehicles, and tools - including Deloitte Brand and other requirements - in executing communications and trainings.
• Work with Deloitte publication points-of-contact to ensure adherence to submission dates, templates, and standards.
• Identify training needs and develop content tailored to the stakeholder groups.
• Plan, develop, and work with leadership and change networks to deliver communications and creative engagement activities, driving understanding about key changes.
• Measure effectiveness of change interventions and evolve plans as needed to best drive adoption.
• Work closely with subject matter experts to develop an understanding of Finance application portfolio to inform change strategies.
• Work with leadership to escalate and resolve risks and issues.

Requirements

• Bachelor's degree in business, change management, organization effectiveness or communications.
• Minimum 5+ years of relevant experience in change management and/or communications related to strategic transformations and technology implementations; previous work experience with a professional services firm preferred.
• Strong executive presence and the ability to work with and influence senior leaders.
• Comfort with ambiguity and the ability to logically structure issues and determine recommended resolutions.
• Strategic thinker with the ability to make connections across workstreams and matrixed organizations.
• Desire and drive to understand complex finance systems and processes.
• Project management skills with demonstrated experience successfully managing a cross-functional or cross-departmental team on a complex project.
• Extremely high attention to detail with exceptional writing and editing skills.
• Ability to generate and execute creative ideas related to making communications engaging and distinctive.
• Ability to work well under pressure and effectively and professionally navigate tough situations.
• Demonstrated ability to work independently and collaboratively with a team, but also be a self-starter.
• Proficiency in MS PowerPoint.

Nice-to-haves

• Experience with SAP and supportive finance applications.

Benefits

• Discretionary annual incentive program based on individual and organizational performance.